One-On-One

Cancellation Policy

PRIVATE TUTORING: A session is automatically cancelled if students are more than 10 minutes late. If you need to reschedule your session, please contact us at least 2 hours before the scheduled time; after this point no further changes will be made. Rescheduled classes must occur within 7 calendar days to avoid cancellation. All cancellations and no shows are non-refundable.  YOUTH AND ADULT PLANS: If at any point you choose to cancel your subscription, please contact us to do so prior to your due date. Any cancellations made after that date will not be refunded. DAILY/WEEKLY DROP-IN: This service is non-refundable. SUMMER PROGRAM: This service is non-refundable. HOLIDAY CLASSES: This service is non-refundable. BIRTHDAY CELEBRATION: In the unlikely/unfortunate event that you need to cancel or postpone your celebration, you will be issued a credit of the amount originally paid, less a 25% booking fee, in the form of a coupon. Credit is valid for three (3) months from the initial date booked. LIVE VIRTUAL TRIPS: Live virtual trips are non-refundable unless the event has been cancelled by the Instructor. SHOP: All sales are final.

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